SHIPPING TIMES NOT AFFECTED BY COVID-19

FREE SHIPPING | FREE RETURNS IN THE US

SHIPPING & DELIVERY

WE OFFER FREE STANDARD SHIPPING ON ALL ORDERS IN THE UNITED STATES AND CANADA

 

STANDARD SHIPPING : FREE

- FREE Standard Shipping: 3-9 business days

Please allow up to 1-2 business days for your order to process. Please note that Saturdays, Sundays, and holidays are not included in shipment time.

We do not ship to PO Boxes. 

EXPRESS SHIPPING : $30

- Express Shipping: Orders placed before 3pm (London time) Monday to Friday will be delivered within 2-3 business days.

Please allow up to 1-2 business days for your order to process. Please note that Saturdays, Sundays, and holidays are not included in shipment time. 

TRACKING

Once your order is ready to ship you will receive a tracking number via email. You can use this tracking number to see where your package is currently located HERE

DUTIES AND TAXES:

You don’t need to pay customs charges to receive a package in the US or Canada due to the customs agreement between our countries. The price you pay at check out is the final price/ no extra charges.

MY PACKAGE WAS STOLEN, WHAT DO I DO?

We are not reliable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen / lost packages are nonrefundable. Certain misunderstandings may apply but evidence must be recorded, please contact customercare@siennaalexander.com and we will try our best to assist you with this matter.

 If you have further enquires about shipping & delivery please email customercare@siennaalexander.com